Get the latest deals on our official LINE account
By registering as a friend on the official LINE account, you can enjoy the following convenient features:
- Get the latest information on new products and campaigns!
You can check information on popular products and new items in a timely manner. - Get restock notifications via LINE!
Have you ever had the experience of not being able to buy the product you wanted?
We will notify you via LINE when items are back in stock, so you don't have to worry about missing out!
\In addition, we are preparing some great registration benefits in the future!/
If you register as a friend now, you will be the first to know when the special offer begins.
Click here to register as an official LINE friend!
Shipping and handling charges
For orders under ¥11,000, the following shipping fees apply depending on your region.
Hokkaido ¥1,000 Tohoku ¥800 Kanto ¥700
Shinetsu ¥800 Hokuriku ¥800 Tokai ¥800
Kinki ¥800 Chugoku ¥900 Shikoku ¥900
Kyushu ¥900 Okinawa ¥1000
*If you change the delivery address after the product has been shipped, additional shipping charges will apply.
Regarding shipping charges, the shipping fee will be charged from the address registered at the time of ordering to the new address.
About gift wrapping
On the product page, please select whether or not you want a gift.
If you would like multiple items wrapped together, or if you would like some of the items in your order wrapped together, please enter the items you would like wrapped in the order notes on the cart screen .
About reserving products
We will only reserve items for those who plan to purchase in-store.
If you are interested, please contact us at the email address listed on the About page with the following information:
・Name ・Contact information ・Desired product, quantity ・Planned visit date
*The reservation period is one week from the date of your inquiry.
*This offer is only available to those who plan to purchase in-store. Please note that reservations are not possible for those purchasing online.
MYSTIC ESSENCE INC
Fragrant craftwork delivered from Brooklyn.
Made with natural oils and alcohol-free fragrance, each stick has a special presence. The moment you light it, a rich, mellow fragrance fills the air. It features a lingering flavor that you won't find in regular incense.
The unique scent variations allow you to choose a variety of scents to suit your mood and the occasion. Each bunch contains a generous 100 sticks, making it perfect for a variety of occasions, from special occasions to everyday refreshment.
Please try incorporating this incense, which is filled with the creative atmosphere of Brooklyn and the passion of its artisans, into your daily life.
The sandalwood scent is reminiscent of a temple, and exotic yet somehow nostalgic.
Get the latest deals on our official LINE account
By registering as a friend on the official LINE account, you can enjoy the following convenient features:
- Get the latest information on new products and campaigns!
You can check information on popular products and new items in a timely manner. - Get restock notifications via LINE!
Have you ever had the experience of not being able to buy the product you wanted?
We will notify you via LINE when items are back in stock, so you don't have to worry about missing out!
\In addition, we are preparing some great registration benefits in the future!/
If you register as a friend now, you will be the first to know when the special offer begins.
Click here to register as an official LINE friend!
Shipping and handling charges
For orders under ¥11,000, the following shipping fees apply depending on your region.
Hokkaido ¥1,000 Tohoku ¥800 Kanto ¥700
Shinetsu ¥800 Hokuriku ¥800 Tokai ¥800
Kinki ¥800 Chugoku ¥900 Shikoku ¥900
Kyushu ¥900 Okinawa ¥1000
*If you change the delivery address after the product has been shipped, additional shipping charges will apply.
Regarding shipping charges, the shipping fee will be charged from the address registered at the time of ordering to the new address.
About gift wrapping
On the product page, please select whether or not you want a gift.
If you would like multiple items wrapped together, or if you would like some of the items in your order wrapped together, please enter the items you would like wrapped in the order notes on the cart screen .
About reserving products
We will only reserve items for those who plan to purchase in-store.
If you are interested, please contact us at the email address listed on the About page with the following information:
・Name ・Contact information ・Desired product, quantity ・Planned visit date
*The reservation period is one week from the date of your inquiry.
*This offer is only available to those who plan to purchase in-store. Please note that reservations are not possible for those purchasing online.
Choose options
FAQ
If you have any questions, please check here first
Restocking of products
If the item I want is sold out, will I be notified when it is back in stock?
We will notify you once the item arrives.
About gift orders
Is gift wrapping available?
If you would like multiple items gift wrapped, please indicate the items you would like to include in the order notes on the shopping cart screen.
Returns and Refunds
How do you handle returns and refunds?
Once we have confirmed the return of the product, we will process the refund.
*Please note that we cannot accept returns or exchanges due to customer convenience.
Available payment methods
What payment methods can I use?
・Credit card (Visa/Master/American Express/JCB)
・Shop Pay/Apple Pay/Google Pay
・PayPay
・Pay Later
About order cancellation
How do I cancel my order?